Policies
BOOKING
Please book your appointment with the card you plan to pay with. A valid card is required to book your appointment. In the event of a cancellation or no show, the card on file will be charged 100% of the total costs of services.
DEPOSIT
A deposit of 50% is required to book you reservation. Your deposit will go toward the total costs of your services. In the event of a no call/ no show, you will forfeit your deposit and incur a charge of 100% of the total costs of services. DEPOSITS ARE NON-TRANSFERABLE AND NON-REFUNDABLE.
NO-CALL/NO-SHOW
AT 10 MINUTES, YOU ARE CONSIDERED A NO-CALL/ NO-SHOW. In the event of a no call/ no show, you will forfeit your deposit and incur a charge of 100% of the total cost of services. SECOND NO-CALL/NO SHOW, You will also not be able to book future appointments..
MEDICATIONS
Please inform your waxer if you are currently taking any medication or began to take them in the future. Waxing is not recommended when using some medications. Stop usage of Retin-A, Retionol, Differin, etc., 2 weeks prior to your service. Please see Accutane warning above!
MINOR
All minors, 17 or younger, must have parental consent to be serviced. Minors receiving bikini services must always be accompanied by an adult. No exceptions!
MENSTRUAL
While we do not recommend waxing while menstruating, we also understand that we can not control Mother Nature. We ask that for your safety, as well as your waxers, that you place a clean tampon prior to your service. If you are unable to do so, we will reschedule your appointment for when you are feeling better. We also recommend taking a pain reliever 30 to 45 minutes prior to your service.
LATE
We have a 7 minute grace period. YOU HAVE UP TO 7 MINUTES FROM THE START OF YOUR APPOINTMENT TO ARRIVE BEFORE YOU ARE CONSIDERED LATE. Please call if you believe you will be running behind so we may better accommodate you. AT the 7 MINUTES, YOU WILL BE CHARED A LATE FEE OF $10 AND AT 10 MINUTES, you will be considered a no call/ no show and may be rescheduled for another time or day.
CANCELLATIONS
Life happens! However, to avoid the cancellation fee, appointments must be cancelled or rescheduled 24 hours prior to your scheduled appointment. Any appointments cancelled within 24 hours will incur a charge of 100% of the total cost of services.